Cancellation Policy

Please review our Cancellation Policy before booking to ensure you are aware of our policies.

The important things you need to know:

All prices are subject to change without notice.

We require 7 days notice for any cancellation.

Upon cancellation there will be no refunds for any fees paid.

In busy periods such as the Sunderland Airshow, Great North Run and other Special events payment will be taken in full 4-6 weeks in advance and in non-refundable. You will be informed of this at time of booking.

We have special rates for large parties and stays of 5 nights or more.

Travel cots are also available to use £5 per Night.

For further details and bookings please contact Darren or Victoria via contact information presented on this page.

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